Information Collection, Use, and Sharing
Phoenix and Dragon Bookstore values your privacy and discretion above all else. We have never nor will ever sell, lend, trade, or give your personal information to anyone. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
*See what data we have about you, if any.
*Change/correct any data we have about you.
*Have us delete any data we have about you.
*Express any concern you have about our use of your data.
Security We at Phoenix and Dragon Bookstore strive to offer you a tranquil shopping experience whether you are shopping in store or on the web. Part of that is taking great care to make sure your personal information is secure. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
Cookies We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Links This website contains links to other sites, such as social media platforms like Facebook and Instagram. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
General Data Privacy Regulation (GDPR)
The GDPR took effect on May 25th, 2018 for the purpose of protecting the data of European Union Citizens.
Phoenix and Dragon does not market or offer services to the EU in any way directly. If you are in the European Union and you have found our shop we will treat your information in accordance with that regulation. Please contact us at Info@phoenixanddragon.com if you wish to request access or deletion of the data we have collected from you.