Phoenix and Dragon Bookstore is committed to the highest level of customer service. If you are not satisfied with your purchase please contact us at firstname.lastname@example.org and we can assist you with your return. All returns must be made within 30 days of receiving the shipment.
All returns must meet these standards.
- Candles and Incense must be unused and in original packaging.
- Aromatherapy items must be unopened with seals intact.
- Books must be free of signs of wear and in saleable condition.
Due to health regulations no food or drink items are returnable.
If you receive an item and it is damaged, or the wrong product please contact us immediately with an image of the product and packing material. We will replace any items that are defective or damaged upon arrival.
Refunds only include the purchase price of the item. Refunds will be issued on the same credit card or payment method originally used for the transaction or a store credit will be issued.
Returns should be sent to:
Phoenix and Dragon Bookstore
5531 Roswell Rd NE
Atlanta, GA 30342
Customer is responsible for the cost of return shipping. Shipping cost are non-refundable.